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Cost-Effective Multilingual Support for Limited English Constituents

The Government's Partner in Language Assistance Since 1987

The government sector has long been on the forefront of developing policy guidance and implementing programs to ensure that limited English proficient (LEP) individuals have meaningful access to services and information through the provision of language assistance. For decades, TeleInterpreters has been the government sector's partner in this effort.

TeleInterpreters recognizes the key objective of public agencies to eliminate language barriers to benefits and services through model language programs while acting in a cost-conscious manner to remain within budgetary guidelines.

GSA Approved Language Solutions

Partnering at all levels of government — federal, state, and local — TeleInterpreters provides cost-effective, GSA-approved language solutions to agencies with the full array of services to meet any and all requirements of LEP constituents, whether they call or visit local offices. Our comprehensive portfolio of government language services includes:

Over The Phone Interpretation Services On-Demand
  • Connection in seconds - no need for reservations - to interpreters supporting more than 170 languages
  • Computer telephony integration technology to readily identify emergency services and 911 calls
  • Speed of answer and call handling protocols that ensure the highest level efficiencies and cost-savings to our government partners
  • Operator assistance on every call for accurate language identification, immediate interpreter connection, and one call resolution
  • U.S.-based interpreters to ensure adherence to all U.S. privacy and labor laws
  • Accredited, certified interpreters qualified to support medical and legal proceedings
Document Translation Services
Document Translation Services that ensure LEP individuals obtain clear and accurate information relayed in official and legal forms to support needs across employment, federal insurance processing and claims, and social services.

Onsite Interpretation Services for Medical & Legal Support
Onsite Interpretation Services for medical support at public healthcare facilities, and legal support for court hearings, depositions, and trial proceedings.

Federal, State, City and County Agencies
TeleInterpreters has been supporting its government partners since 1987, beginning with certified, Onsite Interpretation Services for the judicial system and medical proceedings. Today, our government clients span many departments and agencies, including:
  • Social Security Administration
  • Department of Health and Human Services
  • Department of Justice
  • 911 and Emergency Medical Call Center Services
  • Law Enforcement Agencies
  • Internal Revenue Service
  • Department of Labor
  • Crisis Intervention Centers, Life and Help Lines
  • Military, State, and County Medical Centers and Health Departments
  • U.S. Attorney Offices, District and Municipal Courts
  • Department of Social Services
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