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Industries Served

TeleInterpreters has customer partnerships across a broad range of industry sectors from financial services, healthcare, telecommunications, and utilities to manufacturing, automotive, technology, and retail.

Comprehensive Portfolio of Language Services

Our comprehensive portfolio of language services — Over the Phone Interpretation, Translation, Localization, and Onsite Interpreting — supports healthcare organizations and corporate customers in multiple ways, including:
  • Inbound and on-premise sales and customer management
  • Global product launches
  • Target marketing strategies
  • Human resource functions such as employee training and benefits programs
  • Patient services and emergency medical care

In-Language Solutions

TeleInterpreters’ account management process focuses on our customers' business objectives and the application of in-language solutions that promote growth at profitable margins. Our industry-leading language solutions support:

Insurance
An important business objective for this sector is balancing the growth of premiums with diligent risk management to limit exposure. TeleInterpreters’ language services support claims management, underwriting, and agent distribution networks across all product lines from personal property, life and health insurance to workers' compensation and commercial products.

Banking
Our language services help banks of all asset sizes to expand their retail banking business, mortgage lending, and high-profit products such as card services and home equity loans.

Wireless, Telecommunications, and Technology
Customer base expansion, reduced customer churn and up-selling of value-add products and services are key competitive objectives. Seamless, efficient connection to our interpreters provides first-call resolution for customer service, help desk, and sales support.

Healthcare
These organizations have a special mission to improve patient relations and meet JHACO accreditation and CLAS standards. Our highly trained healthcare interpreters support everything from appointments, admittance, health education, member services, and advice centers, to emergency treatment and medical specialties such as internal medicine, obstetrics, dermatology, radiology, and pediatrics.

Utilities
The primary business objective for utility companies is to keep costs low while providing responsive customer management services for opening accounts, billing questions, appliance repairs, and emergency assistance.
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