|
|
Interpreter Delivery Solutions
Live Answer Points
Our customers’ requirements for over the phone interpretation can vary based on industry, company, and multilingual consumer and business markets. Companies that provide customer service functions to a broad base of consumer markets with a large mix of languages can benefit from TeleInterpreters’ Live Answer Points. Every call is answered by a skilled operator who connects the call to a shared talent pool of professional interpreters representing 170 languages.
Interpreter Queues
Call Centers with specialized business requirements for high-volume calls across a specific set of languages can leverage TeleInterpreters’ Interpreter Queues. In either a shared or dedicated arrangement, customer calls will terminate directly to the designated interpreter.
Customized Interpreter Delivery Solutions
Hybrid over the phone interpretation solutions support customer applications where business requirements call for both a shared professional interpreter model and dedicated interpreter language queues. These Customized Interpreter Delivery Solutions support high-volume call paradigms for both business-to-consumer and business-to-business multilingual markets.
TeleInterpreters’ account management consults directly with customers to ensure that the over the phone interpreter delivery solution supports their unique multilingual requirements.
Need More Information or Have a Question?
Please start by giving us your email.
|
|
|
|
|
